Corecommerce
Support

F.A.Q.

Frequently ask questions ?

What Is a Free Trial?
Free trials last for 15-days and allow you to try out the CoreCommerce software (no credit card is required!).  During the free trial, you can make sure th...
Tue, Jul 16, 2019 at 7:09 AM
How Do I Update the Credit Card Information Associated with My CoreCommerce Account?
Update your Credit Card Go to Account→ Billing Here you may update the credit card information associated with your account. note: We strongly ...
Thu, Jul 18, 2019 at 8:33 AM
How Much Does CoreCommerce Cost?
CoreCommerce has a number of service plans to meet the needs of businesses of all shapes and sizes, from the small entrepreneur to the major enterprise. Chec...
Tue, Feb 12, 2019 at 10:36 AM
How Do I Sign Up For Service With CoreCommerce?
Signing up for service with CoreCommerce is quick and easy! The first thing you should do is start a free trial. Free trials last for 15-days and allow yo...
Tue, Feb 12, 2019 at 10:36 AM
Does CoreCommerce Require Me to Sign a Contract?
No, CoreCommerce does not require its customers to sign a contract. You are free to cancel, upgrade or downgrade your service plan at any time.
Tue, Feb 12, 2019 at 10:36 AM
What Are CoreCommerce's Tech Support Hours?
The CoreCommerce Tech Support team strives to be easily accessible - wherever and whenever. There are numerous ways of contacting support when you have a qu...
Tue, Feb 12, 2019 at 10:36 AM
How Do I Submit a Question or Issue to Tech Support?
The CoreCommerce Tech Support team strives to be easily accessible - wherever and whenever. There are numerous ways of contacting support when you have a qu...
Tue, Feb 12, 2019 at 10:37 AM
Are Hosting and Email Included In My Monthly Service Fee?
Yes! Hosting and email accounts are included in your monthly fee. With CoreCommerce, you receive premium enterprise level hosting through Rackspace. Your w...
Tue, Feb 12, 2019 at 10:37 AM
Do I Need to Install Any Software to Use CoreCommerce?
No. CoreCommerce is a hosted eCommerce solution. This means there is no software to install or maintain. We update the software automatically for you.
Tue, Feb 12, 2019 at 10:37 AM
How Do Software Updates Work?
CoreCommerce is constantly working to make sure that you and your customers have a seamless, high-quality experience with our software. We constantly update...
Tue, Jul 16, 2019 at 7:35 AM