Corecommerce
Support

F.A.Q.

Frequently ask questions ?

Can I Get a Discount if I Have Multiple Stores With CoreCommerce?
Yes, you can! For 2-5 stores with CoreCommerce, we offer a discount of 10%. For 6-10 stores with CoreCommerce, we offer a discount of 15%. For 10+ ...
Tue, Feb 12, 2019 at 10:37 AM
How Do I Know When My Credit Card Will Be Charged For Monthly Service?
To determine the next date your credit card will be charged for service: Log in to the admin panel of your online store. Click on your Username (Accou...
Tue, Feb 12, 2019 at 10:37 AM
Does CoreCommerce Support Pay-Per-Click (PPC) Advertising?
Yes! You are free to launch Pay-Per-Click (PPC) campaigns with any of the major search engines, including Google, Yahoo, and Bing in order to attract new cus...
Tue, Feb 12, 2019 at 10:37 AM
Do You Allow Websites With Adult Content?
No, we do not allow adult websites. In our terms of service it states: "Customer content shall not include (a) any photographs or videos showing male o...
Tue, Feb 12, 2019 at 10:37 AM
Can I Re-Open an Online Store That Has Been Closed?
If you have put your store on hold and paid the $17.99 monthly fee for us to maintain it, re-opening your store is quick and easy. Simply email support@corec...
Tue, Feb 12, 2019 at 10:37 AM
Can I Put My CoreCommerce Account On Hold?
If you aren't quite ready to cancel your CoreCommerce account, but would like to deactivate it for a time, you have the option to put the store on hold...
Tue, Jul 16, 2019 at 2:40 AM
How Do I Cancel/Close My Account With CoreCommerce?
At CoreCommerce, we strive to make your experience with our software enjoyable and high-quality.  If you are considering cancelling your store, we'...
Tue, Mar 12, 2019 at 8:30 AM
How does the CRM work?
With the CRM (Customer Relationship Manager), customers can submit "tickets" to you about an order or ask a question about your products before th...
Tue, Feb 12, 2019 at 10:37 AM
SSL Installation/Purchase
We have teamed up with GoDaddy (SecureServer) to provide you with one of the best SSL offers available. note:  Please keep in mind that this installat...
Fri, Jul 26, 2019 at 5:23 AM
Token Guide
Using Design Tokens *You can download a PDF version of our customization guide from the link at the bottom of the page. You can edit the template fil...
Tue, Nov 12, 2019 at 9:37 AM