To change the status of a single order, follow the steps below:

  • Log in to the admin panel of your online store.
  • Click on Orders (left-hand menu) and click on Manage Orders.
 
 
  • Search for the order you wish to change and click on the corresponding order number.
  • The status will appear in the 'upper left' corner of the order.
  • Click on the dropdown and set the status you want to change it to.
  • Save.


To change the order statuses of several orders at once:
  • Log in to the admin panel of your online store.
  • Click on Orders (left-hand menu) and click Manage Orders.
  • On the orders screen, check the boxes on the right of the orders you wish to update.
  • In the "Select Action" drop-down at the top right, choose "Bulk Status Change."
  • A new drop-down will appear. Select the updated status of the order and then click the Update button.



You can also update order statuses in bulk by using the Order Status Import. You can find this option by clicking on Orders (left-hand menu) and clicking on Import Order Status Update.