Support

Getting Started with CoreCommerce 7

• Store Launch Checklist
• Email Configuration
• Purchasing an SSL
• Selecting A Theme
• Mailing Lists

View all 7

F.A.Q 18

• Add Live Chat Functionality to Your Online Store
• Custom Product List
• Customer group specific discounts.
• Does CoreCommerce Require Me to Sign a Contract?
• How do I access FTP for my website?

View all 18

Shipping & Taxes 19

• UPS Label Printing
• Configure Sales Tax
• Designate Specific Customers as Tax Exempt
• Change Tax Collection Configuration
• How to Configure Real-Time Shipping

View all 19

Design 20

• Replace the Homepage Banner Image
• Add a Logo
• Edit The Homepage Navigation (navbar)
• Selecting Products or Categories to Display on the Homepage
• Edit Homepage Sidebars

View all 20

Products/Categories & Inventory Management 20

• Add Products To Your Online Store
• Add Options (like Color and Size) To Your Products
• Group Products Into Categories
• Group Products Into Subcategories
• Set Up Related or Recommended Products Feeds

View all 20

Order Management 15

• Create an Automatic Order Confirmation Email (i.e. Auto-responder)
• Set Up Automatic Order Shipped Email Notifications For Customers
• Change the Order Status of an Order
• Input an Order Manually (Phone Order)
• Set Minimum and Maximum Order Quantities

View all 15

Customers & Customer Pricing 5

• Require Customer Log In to View Prices
• Customer Group Guide
• How do I Import/Export customers?
• Category Site Wide Discounts
• How does the CRM work?

Content Pages 6

• Create or Edit Web Pages (Content Page)
• Add a Banner to a Categories Landing Page
• Change the Order of Web Pages in Information Widget or Footer Links
• Adding a Form
• Choosing what displays on the Homepage

View all 6

Site Domain & Administration 17

• Tickets not showing in Admin?
• SSL Checker
• How do I adjust the admin logout time?
• Set or Change Password For Admin Panel
• Add a New Domain (Get Rid of Temporary CoreCommerce URL)

View all 17

Plug-In Apps 16

• Integrations Overview
• CartRover Setup
• Constant Contact Integration
• Quickbooks Online Setup Guide
• eBay Integration

View all 16

Reports 4

• Run a Best Seller Report
• Configure Google Analytics to View Website Traffic
• Run a Low Inventory Report
• Homepage Meta Information

Marketing Tools 13

• Put Products on Sale
• Create and Sell Store Gift Certificates
• Develop a Rewards or Loyalty Program
• Create a Customer Email Newsletter
• Send a Re-marketing Email to Customers Who Abandon Their Orders Before Checkout (Abandoned Cart Emails)

View all 13

Sell Internationally 5

• Configure Multiple Languages
• Display Alternate or Multiple Currencies
• Change Units of Measure (Weight)
• Set Up International Shipping
• Configure Country Identification Using IP Lookup

Site Configuration 1

• Modify your html/css files

Advanced Admin & Cart Settings 8

• How do I access my design files?
• Filter Attributes (Custom Sorting)
• Backing up your Design Files
• How do I block IP addresses?
• How do I create a poll?

View all 8

Feature Releases 3

• Platform Updates 12/01/2016
• New “Responsive” Administrative Version
• June 2019 New Features and Updates

Payments & Payment Integrations 11

• Accept Checks and E-Checks
• Create an Invoice for an Order
• Quantity-Based Pricing (QBP)
• Enable Payment With Purchase Orders
• Allow or Require Customers to Request a Quote, Lower Pricing, or Email for Pricing

View all 11

Common Solutions 8

• My Favicon is not appearing or is displaying the wrong favicon
• My connection is not secure?!
• None of my products show an 'Add to Cart' button! How do I fix this?
• Was/Now Price not Displaying
• Updating Your Canonical URL / Search Engines

View all 8

CorePayments 1

• What is iSpyFraud?

API Documentation 0

Videos 0

Videos - Design 4

• How Do I Upload A Logo?
• Updating Your Site Navigation
• Creating a splash page for your website.
• Coming Soon

Video - Shipping Settings 2

• Creating A Shipping Zone
• UPS Access Points Overview

Video - Emails 1

• Abandoned Carts And How To Email Customers

Video - Admin Settings 3

• How do I create a new user?
• How to login to your stores FTP
• How to reset or set your password

Video - Google 1

• How to Configure Google Analytics

Video - Payments 0

Video - Onboarding 1

• Shipping Options

Video - Customers 0

Account 4

• How To Log In To Your Merchant Account
• PCI Compliance Manager
• My Payments Insider
• PCI Security Assessment Questionair

Processing 2

• How To Process A Refund
• Creating a pay link using CoreGateway HPP

Sandbox Environment 1

• Sandbox Test Card and ACH Data