You can block any IP address from placing orders. If the IP address of the person blocked goes to your site, they will be able to go through checkout but will receive a custom error message, set by you, when clicking submit my order.



Blocking IP Addresses

  • Go to Settings → Checkout Settings→ IP Blocking Feature
  • Set IP Blocking to Enabled
  • In the IP Addresses to Block field enter in the full IP addresses you want to block. 
    (ie. 0.1.2.3)
  • Custom Error Message to Display
    • This field allows you to display an error message to the person being blocked when they try to place an order.
  • Only verify orders with downloadable products
    • If this is enabled, then only the IP address of the order placed can download any files (only needs to be used if you have downloadable products, if not ignore this).