Common Solutions

My Favicon is not appearing or is displaying the wrong favicon
You will need to first clear your cache, cookies and all temporary files from your browser > close out your browser. > go back to your website. You sho...
Tue, Feb 12, 2019 at 10:38 AM
My connection is not secure?!
If you are getting the error "Connection Partially Encrypted" (Green lock not appearing), "Parts of the page you are viewing were not encrypt...
Tue, Feb 12, 2019 at 10:38 AM
None of my products show an 'Add to Cart' button! How do I fix this?
There are two primary reasons why the "Add to Cart" button would not be showing on your category page: Go to Settings→ Inventory Settings→ ...
Sat, Mar 9, 2019 at 3:02 PM
Was/Now Price not Displaying
You most likely have your pricing set to Separate Product Pricing in your Inventory Settings and/or you are using Customer Groups. Go to Settings→ Inve...
Fri, Mar 8, 2019 at 1:53 PM
Updating Your Canonical URL / Search Engines
If you do a search for your store or your store's products on Google, you may notice the canonical URLs are showing the temporary URL (e.g.
Wed, Jun 23, 2021 at 10:51 AM
Can I use iframes with CoreCommerce?
Can I use iframes with CoreCommerce?
Tue, Feb 12, 2019 at 10:37 AM
SMTP with Cox Cable
Cox Cable requirement to use their SMTP server. Cox @ Home Cable customers must use:
Tue, Feb 12, 2019 at 10:37 AM
Clearing your Browsers Cache
Clearing your cache is import in ensuring your browser pulls the most up to date data from your website. This includes image, links, html/css change, and ot...
Fri, Feb 28, 2020 at 2:35 PM