Frequently Asked Questions

Add Live Chat Functionality to Your Online Store
There are a number of third-party providers that provide live chat services, with varying degrees of functionality and support. If you have already found a ...
Tue, Feb 12, 2019 at 10:36 AM
Custom Product List
Custom Product Lists can give you a lot of flexibility for additional ways to sort your products. For example, if you have a children's clothing store y...
Tue, Feb 12, 2019 at 10:37 AM
Customer group specific discounts.
Offering discounts is a powerful tool for attracting and retaining customers. However, sometimes you may want to target specific customer groups with tailor...
Wed, Feb 28, 2024 at 11:23 AM
Does CoreCommerce Require Me to Sign a Contract?
No, CoreCommerce does not require its customers to sign a contract. You are free to cancel, upgrade or downgrade your service plan at any time.
Tue, Feb 12, 2019 at 10:36 AM
How do I access FTP for my website?
What is FTP - File Transfer Protocol? This is NOT SFTP. This is using FTP with an SSL/TLS connection. Any new version of Filezilla will work All resear...
Wed, Mar 11, 2020 at 4:06 PM
How Do I Sign Up For Service With CoreCommerce?
Signing up for service with CoreCommerce is quick and easy! The first thing you should do is start a free trial. Free trials last for 15-days and allow yo...
Tue, Feb 12, 2019 at 10:36 AM
How do I update my credit card on file?
Update your Credit Card Go to Account→ Billing Here you may update the credit card information associated with your account. note: We strongly ...
Tue, Mar 10, 2020 at 8:13 AM
How Much Does CoreCommerce Cost?
CoreCommerce has a number of service plans to meet the needs of businesses of all shapes and sizes, from the small entrepreneur to the major enterprise. Thi...
Tue, Aug 20, 2019 at 3:39 AM
How to get files for your SSL Installation (Godaddy/Secure Server)
This will be an overview on how to upload your CSR key provided by CoreCommerce to your Godaddy/Secure Server account. 1. In the upper right click on...
Tue, Jun 8, 2021 at 3:17 PM
Note: We are aware that the recent addition of Schema structured data and Pinterest Rich Pins have not been applied to some stores. There are two possibilit...
Mon, Nov 16, 2020 at 2:18 PM