Initial Notification: PayPal live site maintenance - September 11

PayPal sent out an email regarding planned maintenance below is a summary

Impacted Products/APIs: REST APIs, Online Checkout, Homepage, Mobile In-Store, PayPal Here
Maintenance Start Time: Fri, 11 Sep 2020 04:00 GMT
Maintenance End Time: Fri, 11 Sep 2020 09:00 GMT
Initial Notification:

During the time indicated, there will be up to 2 minutes of impact during which merchants may experience the following:

  • Merchants and customers may experience higher-than-normal declines to transactions.
  • Merchants may encounter an increased number of “10001 - Internal Error” and/or “520002 - Internal Error” responses for API calls.
  • PayPal users may also experience errors accessing the PayPal website ( and/or the PayPal checkout flows.
  • PayPal REST APIs may result in HTTP 500 errors.
  • PayPal Here and Mobile In-Store payments may not complete.
  • Please note that due to the nature of this maintenance, the timing of possible impact cannot be narrowed down. However, impact, if experienced, is expected to be minimal.

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